Firstsource Mega Walk-in Drive 2026 Chennai | Customer Support Associate Freshers Hiring
Firstsource Mega Walk-in Drive 2026 Chennai | Customer Support Associate Freshers Hiring
Firstsource has announced a Mega Walk-in Drive for Freshers in Chennai for the position of Customer Support Associate. This hiring drive is aimed at Arts and Science graduates who are looking to start their careers in the International Non-Voice Process domain. With 300 openings available, this is an excellent opportunity for fresh graduates seeking immediate employment in the customer support industry.
The role offers exposure to international customer support operations, communication management, problem resolution, and service excellence. Candidates with strong communication skills, typing abilities, and a customer-focused mindset can build a rewarding career in the ITES/BPO sector while gaining valuable professional experience.
Quick Job Snapshot
| Company Name | Firstsource |
| Role | Customer Support Associate (International Non-Voice Process) |
| Qualification | UG Arts & Science Graduates |
| Experience | 0 – 1 Year |
| Eligible Batch | 2021, 2022, 2023, 2024, 2025 & Eligible 2026 Graduates |
| Salary | ₹1.25 LPA – ₹2.5 LPA |
| Job Type | Full-Time, Permanent |
| Work Mode | Work From Office |
| Location | Navallur, Chennai |
| Openings | 300 |
Role Overview
As a Customer Support Associate, you will be responsible for handling customer interactions through a non-voice support process. The role focuses on resolving customer queries, providing accurate information, maintaining service quality standards, and ensuring a seamless customer experience.
Employees will work within an international support environment where attention to detail, communication skills, comprehension abilities, and typing speed play an important role. This position is ideal for freshers looking to gain professional experience in customer service, operations, and business process management.
Key Responsibilities
- Interact with customers through non-voice support channels.
- Resolve customer queries accurately and professionally.
- Ensure a seamless customer support experience.
- Understand customer concerns and provide appropriate solutions.
- Maintain quality standards while handling customer interactions.
- Document customer information and support activities accurately.
- Follow company processes and service guidelines.
- Meet productivity and performance targets.
- Collaborate with internal teams when required.
- Maintain professionalism during all customer interactions.
Required Skills & Eligibility
- Excellent communication skills.
- Strong listening and comprehension abilities.
- Good typing speed and accuracy.
- Willingness to work in rotational and night shifts.
- Positive attitude and customer-focused mindset.
- Ability to learn quickly and work in a team environment.
- UG Arts & Science graduates from 2021 to 2025 batches are eligible.
- 2026 graduates with Sixth Semester Results and Provisional Certificate are eligible.
- No active arrears allowed.
- Diploma, PG Graduates, BE/B.Tech Graduates, and 2026 pursuing candidates are not eligible.
Salary Insights
Firstsource has specified a salary range of ₹1.25 LPA to ₹2.5 LPA for this position. Additional benefits and incentives may be offered based on company policies, attendance, and performance metrics.
Why This Role Is Good for Candidates
This opportunity is ideal for fresh graduates looking to enter the corporate workforce. Candidates can develop customer service, communication, problem-solving, typing, and operational skills that are valuable across multiple industries. Experience gained in customer support can open future opportunities in quality analysis, team leadership, operations management, training, and customer success roles.
Recommended Skills & Learning Resources
Candidates interested in improving their employability and building additional career skills can explore the following resources:
Interview Preparation
To improve your chances of clearing the interview, practice communication, customer support, and HR interview questions. Review the Top Non-IT Interview Questions and Answers for Freshers and the Complete Interview Guide for Freshers 2026.
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How to Apply for Firstsource Customer Support Associate Walk-in Drive 2026
- Prepare an updated resume.
- Mention “Reference: Aiswarya” at the top of your resume.
- Carry your Resume, PAN Card or Aadhaar Card (Original and Xerox).
- Bring your Transfer Certificate (Original) as mandatory documentation.
- Visit the walk-in venue between 10:30 AM and 1:00 PM.
- Attend the interview process with all required documents.
- Candidates may also share their resumes to aiswarya.mmm@firstsource.com before attending.
Walk-in Venue Details
Venue:
5th Floor, 4th Block,
Bayline Infocity,
OMR Rajiv Gandhi Salai,
Navallur, Near AGS Bus Stop,
Chennai, Tamil Nadu – 603103
Walk-in Dates: 2 June 2026 to 12 June 2026
Interview Time: 10:30 AM – 1:00 PM
HR SPOC: Aiswarya M
Contact Number: 8072289336
View Walk-in Details – Apply Now
Frequently Asked Questions (FAQs)
Q1. Which graduates are eligible for the Firstsource Walk-in Drive?
UG Arts and Science graduates from 2021 to 2025 batches are eligible. Eligible 2026 graduates with sixth semester results and provisional certificates can also apply.
Q2. Are BE/B.Tech or Diploma graduates eligible?
No. Diploma holders, BE/B.Tech graduates, PG graduates, and 2026 pursuing candidates are not eligible for this hiring drive.
Q3. Is this a work-from-home opportunity?
No. This is a Work From Office role located at Navallur, Chennai, and candidates must be willing to work rotational and night shifts.
Final Thoughts
With 300 openings available, the Firstsource Mega Walk-in Drive presents a valuable opportunity for Arts and Science graduates seeking immediate employment. Candidates with strong communication skills, typing abilities, and a willingness to work in a customer-focused environment should take advantage of this hiring drive. Continue exploring relevant job opportunities, improve your communication skills, and visit regularly for the latest walk-in job updates.