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Arcadia off-campus drive 2024

Khasim

Arcadia off-campus drive 2024

Arcadia off-campus drive 2024: Hiring freshers as Junior IT Associate from any batch. interested candidates can apply this job as soon as possible.

Arcadia off-campus drive 2024 Job details:

Company Arcadia
Job Role : Junior IT Associate
Qualification : B.E/B.Tech
Experience : Freshers
Job Location : Chennai
Package : 4-6 LPA*

Detailed Job Summary

Join our dynamic IT team and kick-start your career as a Junior IT Associate at Arcadia. In this role, you will play a pivotal part in providing comprehensive technical support to our global workforce. You will assist in troubleshooting hardware and software issues, ensuring the smooth operation of end-user devices, and contributing to the overall efficiency of our IT support services. This position requires working in a shift-based schedule to provide 24×5 support to our users.

Responsibilities:

  • Provide technical support for MAC and Windows operating systems, assisting with hardware and software troubleshooting, and ensuring the optimal performance of end-user devices
  • Utilize Jira Service Desk for efficient ticket management, ensuring timely handling of user requests and incidents
  • Collaborate with cross-functional teams to address user needs and deliver effective technical support using Jira Service Desk
  • Assist in documenting IT support processes, procedures, and troubleshooting guidelines to ensure consistent service delivery
  • Monitor and analyze support metrics to identify areas for improvement and contribute to implementing corrective actions
  • Stay updated with the latest technology trends and advancements in IT support, fostering continuous learning and professional growth
  • Collaborate with other IT teams to contribute to the implementation and maintenance of global IT infrastructure, systems, and applications
  • Seek guidance and support from senior IT support technicians, leveraging their expertise to enhance technical skills and knowledge
  • Assist in providing end-user training and create user-friendly documentation to enhance understanding and utilization of IT resources

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
  • Basic understanding of supporting MAC and Windows operating systems
  • Demonstrated interest in IT support through coursework, internships, or personal projects
  • Familiarity with Jira Service Desk or similar ticketing systems is a plus
  • Strong problem-solving skills and ability to troubleshoot technical issues
  • Excellent communication and interpersonal skills, enabling effective collaboration with team members and users
  • Strong attention to detail and ability to follow instructions and guidelines
  • Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing priorities
  • Willingness to learn and grow in a dynamic IT support environment

How to apply for the Arcadia off-campus drive 2024

  • All the interested / Eligible candidates / Freshers / Students / Experience candidates can apply this Job, Apply link in given below
    1. Click the Apply Link Mentioned below
    2. Please Read the Job description Before Applying the Job
    3. Follow the Process for Applying the Job
    4. Fill details / Upload Resume or Any others documents if needed
    5. Click the Submit / Apply button

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