Arcadia off-campus drive 2024
Arcadia off-campus drive 2024
Arcadia off-campus drive 2024: Hiring freshers as Junior IT Associate from any batch. interested candidates can apply this job as soon as possible.
Arcadia off-campus drive 2024 Job details:
| Company | Arcadia |
| Job Role : | Junior IT Associate |
| Qualification : | B.E/B.Tech |
| Experience : | Freshers |
| Job Location : | Chennai |
| Package : | 4-6 LPA* |
Detailed Job Summary
Join our dynamic IT team and kick-start your career as a Junior IT Associate at Arcadia. In this role, you will play a pivotal part in providing comprehensive technical support to our global workforce. You will assist in troubleshooting hardware and software issues, ensuring the smooth operation of end-user devices, and contributing to the overall efficiency of our IT support services. This position requires working in a shift-based schedule to provide 24×5 support to our users.
Responsibilities:
- Provide technical support for MAC and Windows operating systems, assisting with hardware and software troubleshooting, and ensuring the optimal performance of end-user devices
- Utilize Jira Service Desk for efficient ticket management, ensuring timely handling of user requests and incidents
- Collaborate with cross-functional teams to address user needs and deliver effective technical support using Jira Service Desk
- Assist in documenting IT support processes, procedures, and troubleshooting guidelines to ensure consistent service delivery
- Monitor and analyze support metrics to identify areas for improvement and contribute to implementing corrective actions
- Stay updated with the latest technology trends and advancements in IT support, fostering continuous learning and professional growth
- Collaborate with other IT teams to contribute to the implementation and maintenance of global IT infrastructure, systems, and applications
- Seek guidance and support from senior IT support technicians, leveraging their expertise to enhance technical skills and knowledge
- Assist in providing end-user training and create user-friendly documentation to enhance understanding and utilization of IT resources
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Basic understanding of supporting MAC and Windows operating systems
- Demonstrated interest in IT support through coursework, internships, or personal projects
- Familiarity with Jira Service Desk or similar ticketing systems is a plus
- Strong problem-solving skills and ability to troubleshoot technical issues
- Excellent communication and interpersonal skills, enabling effective collaboration with team members and users
- Strong attention to detail and ability to follow instructions and guidelines
- Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing priorities
- Willingness to learn and grow in a dynamic IT support environment
How to apply for the Arcadia off-campus drive 2024
- All the interested / Eligible candidates / Freshers / Students / Experience candidates can apply this Job, Apply link in given below
- Click the Apply Link Mentioned below
- Please Read the Job description Before Applying the Job
- Follow the Process for Applying the Job
- Fill details / Upload Resume or Any others documents if needed
- Click the Submit / Apply button
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