Tesco Off-Campus drive 2023

Accountable for probing; triaging; dispatching job to the right man with the right skills using necessary tool either via phone or emails
Following our Business Code of Conduct and always acting with integrity and due diligence Identifying operational improvement and finding solutions by applying CI tools and techniques Handle Inbound / Outbound Calls within the critical metrics Knows and applies fundamental work theories/concepts/processes in own areas of work To Probe; Triage and Dispatch Jobs for the Stores Allocate the right man with the right skill @ the right time Responds with appropriate levels of urgency to situations that require quick response or turnaround Ability to the analyze the root cause and handle 1st level issues Ability to make informed and timely decisions

Basic MS Office – Excel;

Word;

PPT Planning & Organising

Call Management knowledge;

Active Listening Eye to detail

Logical Thinking; Speed and Accuracy

Basic knowledge of Retail store and equipments

Good communication Skills both Verbal and Written

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