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Teleperformance Mass Hiring 2024

Teleperformance Mass Hiring 2024

Teleperformance Mass Hiring 2024: Hiring freshers for Many Roles from any batch, Interested Candidates can click the link below and apply for this job as soon as possible before link expires. Read Job description carefully before going to apply for this job

Teleperformance Mass Hiring 2024 Job details:

Company: Teleperformance

Job Position: Customer Support Associates

Job Location: Across India (Mohali, Mumbai, Jaipur, Indore, Bangalore, Kolkata, Hyderabad, Noida, Gurgaon, Chennai)

Qualification: Any Bachelor’s Degree

Batch: Any Batch

Salary Package: Upto 450,000.00 per Annum

Qualifications

Strong phone, verbal communication skills along with active listening and can comprehend in English

Excellent Interpersonal and comprehension skills

Good problem solving, Flexibility & conversational ability

Managing large amounts of inbound and outbound calls and Chat or Email in a timely manner

Following call center scripts when handling different topics

Ability to multi-task, set priorities and manage time effectively

Good at negotiating techniques, customer focus and adaptability to different personality types

Fast learner and passion for sales, collection, and customer service

Ability to use Internet applications

Knowledge of MS Office

PC Knowledge & shortcut keys.

Job Description & Responsibilities:-

Responsible for replying to Customer/Driver queries on emails and chats using the Client policies and process

Evaluates the submitted content to be in line with standards defined basis client policies and guidelines.

Make decisions according to the defined Policies and Procedures with High level of accuracy

Responsible to deliver high quality and productivity results that meet the identified targets.

Ability to maintain calm while reading/understanding/replying to writer’s concerns/queries

Strong ability to multitask and take fast decisions independently

Maintains composure and patience.

Correctly follow Flows and implement different quality standards/definition documents

Open to work in 24*7 environment.

5 days working

9 hours of shift

8 hours of login

Additional hours as and when required (per TP guidelines)

Application Deadline: 19th October 2024 05:30 AM

Apply Link—Teleperformance

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