Razorpay is inviting applications for the position of Junior Analyst – Risk Management in Bengaluru, India. This opportunity is suitable for graduates, including freshers, who are interested in financial technology, fraud monitoring, transaction risk, and customer dispute management. Candidates with strong communication skills, attention to detail, and an understanding of chargebacks and payment-related risks may find this role relevant to their career goals.
Working in risk management at Razorpay can provide exposure to digital payments, suspicious transaction identification, merchant monitoring, customer queries, and coordination with banking partners. The role may be a useful starting point for candidates looking to develop their careers in fintech operations, fraud prevention, payment risk, and dispute resolution.
Razorpay Junior Analyst Risk Management Jobs 2026 – Quick Overview
| Company | Razorpay |
| Job Role | Junior Analyst – Risk Management |
| Qualification | Bachelor’s Degree |
| Experience | Freshers can apply |
| Eligible Batch | Not specified |
| Salary | Not disclosed |
| Job Type | Not specified in the provided description |
| Work Mode | Not specified |
| Job Location | Bengaluru, Karnataka, India |
| Job ID | 4738311005 |
Job Role Overview
The Junior Analyst – Risk Management role focuses on monitoring transactions and merchants to identify potentially fraudulent or risky activity. The analyst is expected to take appropriate action when risks are detected, investigate transaction discrepancies, and help resolve customer disputes. The position also involves working with partner banks and Cybercell teams on chargebacks, dispute handling, and timely recovery efforts to reduce financial losses.
In addition to transaction monitoring, the role requires communication with merchants and customers to understand concerns and respond to queries. Candidates are also expected to identify suspicious patterns and suggest process improvements that can help strengthen risk controls and reduce monetary losses.
Roles and Responsibilities
- Monitor transactions and merchants to identify potential fraud or other risk-related activity.
- Take necessary action promptly when suspicious or risky transactions are identified.
- Handle transaction-related queries when discrepancies or customer disputes arise.
- Coordinate with partner banks and Cybercell teams to manage chargebacks and customer disputes.
- Support timely recovery efforts to help reduce financial losses.
- Communicate with merchants and customers to understand and address their queries and concerns.
- Identify suspicious behavior, anomalies, and unusual transaction patterns.
- Provide inputs on process improvements that can reduce risk and monetary losses.
- Maintain accuracy while handling transaction information, queries, and dispute-related tasks.
Eligibility Criteria
- Education: Bachelor’s degree.
- Experience: Freshers are welcome to apply, according to the supplied job description.
- Knowledge of customer support applications or CRM tools, such as Freshdesk, is relevant.
- Basic knowledge of chargeback stages and levels.
- Understanding of penalties associated with the arbitration stage of a chargeback.
- Awareness of technical chargebacks and Visa/Mastercard guidelines.
- Knowledge of reason codes associated with fraud chargebacks.
- Strong interpersonal skills and a friendly, professional manner when communicating by phone or email.
- Good verbal and written communication skills.
- Active listening skills and the ability to understand, anticipate, and resolve stakeholder queries.
- Excellent attention to detail, accuracy, organization, and multitasking skills.
- Ability to identify anomalies and suspicious behavior.
Skills Required for Junior Analyst – Risk Management
- Fraud and risk monitoring: Recognizing suspicious transactions and merchant activity.
- Chargeback knowledge: Understanding chargeback stages, reason codes, and dispute processes.
- Payment network awareness: Familiarity with Visa and Mastercard guidelines as described in the job requirements.
- CRM tools: Basic knowledge of customer support platforms such as Freshdesk.
- Communication: Explaining issues clearly to customers, merchants, and other stakeholders.
- Problem-solving: Investigating transaction discrepancies and identifying appropriate next steps.
- Attention to detail: Reviewing transaction information carefully and recognizing unusual patterns.
- Teamwork: Coordinating with partner banks and relevant internal or external teams.
Salary Details
Razorpay has not disclosed the salary for the Junior Analyst – Risk Management position in the supplied job description. The compensation package should be confirmed through the official recruitment process. Candidates can also ask the recruiter about benefits, working hours, shift requirements, and other role-specific terms during the hiring process.
Why Consider This Role at Razorpay?
Razorpay operates in the digital payments and financial technology sector, making risk management an important part of its business. This role can help graduates build practical knowledge of payment transactions, chargeback processes, fraud indicators, customer dispute handling, and coordination with banking partners. It may be particularly relevant for candidates who want to pursue future opportunities in fraud analysis, payment operations, risk management, or fintech support.
Interview Preparation
Prepare to explain the basics of online payment transactions, fraud indicators, chargebacks, dispute resolution, and the role of Visa and Mastercard reason codes. Review how customer support tools such as Freshdesk are used to track and resolve queries. Practice scenario-based questions about identifying suspicious transactions, handling an upset customer, investigating a discrepancy, and escalating a risk issue. Prepare examples that demonstrate careful attention to detail, clear communication, sound judgment, and the ability to manage multiple tasks accurately.
Related Job Opportunities
How to Apply for Razorpay Junior Analyst Risk Management Jobs
- Visit the official Razorpay recruitment page using the application link below.
- Read the complete job description and verify the current application status and any additional requirements.
- Prepare an updated resume highlighting your bachelor’s degree, communication skills, CRM knowledge, and any relevant knowledge of fraud monitoring or chargebacks.
- Complete the online application form with accurate personal, educational, and professional details.
- Review your application carefully before submitting it.
- Monitor your email and phone for recruitment updates and respond to legitimate communications from Razorpay.
Frequently Asked Questions (FAQs)
1. Can freshers apply for the Razorpay Junior Analyst – Risk Management role?
Yes. The provided job description mentions freshers as eligible candidates. Applicants need a bachelor’s degree and should review the listed skills, including communication, attention to detail, CRM knowledge, and basic chargeback concepts.
2. What is the salary for the Razorpay Junior Analyst position?
The salary has not been disclosed in the supplied job details. Candidates should confirm the compensation package with Razorpay’s recruitment team.
3. Where is the job located, and is it remote or on-site?
The position is listed in Bengaluru, Karnataka, India. The provided description does not specify whether the work arrangement is remote, hybrid, or on-site, so candidates should confirm the work mode and any shift requirements with the recruiter.
Stay connected with The PowerHunt for more job updates and career opportunities. Always check the official Razorpay careers page for the latest details before applying, and make sure your application accurately reflects your qualifications and skills.
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