PhonePe Off Campus 2023 Recruitment Drive for Freshers

PhonePe Off Campus 2023 – PhonePe is excited to announce that PhonePe Off Campus 2023 recruitment drive. If you’re a recent graduate or have up to 2 years of experience, this could be the opportunity you’ve been waiting for. The company is on the lookout for dedicated individuals for the role of Advisor, ABT at their Bengaluru location. This is a part of the PhonePe Job Openings 2023 initiative, which aims to onboard fresh talent from various educational backgrounds. If you’re interested in IT jobs or looking to kick-start your career off campus, then PhonePe Careers 2023 is the place to be. Dive into the world of digital payments and technology with PhonePe Jobs 2023 and make your mark in the industry. For more doubts check the information from the below sections.

PhonePe Off Campus 2023 Recruitment Drive for Associate Manager

PhonePe Off Campus 2023 – Overview

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PhonePe Recruitment 2023 – Job Description

We are looking for specialists for the Assisted Buying, Customer Experience team. As a specialist, your primary responsibility will entail solving problems that our customers encounter through the insurance purchase journey and you will continuously look for outstanding and exciting ways to improve their experience.  In this role, you will provide support to ensure that customers are addressed about any queries for the insurance products & have a seamless purchase experience. You will play a crucial role in understanding the voice of the customer and help us by flagging key experience drivers for a larger impact.

PhonePe Jobs 2023 – Responsibilities

• Act with integrity & think customer-first in every interaction
• Handle basic PhonePe’s insurance and transaction-related queries and convert queries into business.
• Ability to flex between phone & data channels
• Need to be attentive to customer needs and Suggest suitable products as per customer needs keeping customer experience in mind.
• Achieve month-on-month input and output matrix as assigned by the supervisors.
• Follow specified process guidelines to bring about resolution
• Build customer trust through their interaction
• Ability to meet hourly & daily productivity goals
• Leverage internal processes and resources to drive resolution
• Escalate appropriately taking support from relevant teams to resolve customer issues
• Recommend process improvements
• Engage and educate customers so they’re able to leverage PhonePe to the fullest

PhonePe Careers 2023 – Educational qualifications

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• Graduation (10+2+3) is Mandatory
• 0 – 2 years of work experience in insurance advisory/sales roles

PhonePe Job Openings 2023 – Skills

• Have excellent written and verbal communication in English & Hindi
• Have good learnability
• Be an active listener and deal well with objection
• Have strong customer orientation and ability to adapt/respond to different scenarios
• Be a team player, flexible and open to feedback
• Ability to multitask, prioritize, and manage time effectively
• Multilingual skills (spoken + written) in South Indian languages are preferred
• Comfortable in working in shifts and roster as per requirement

PhonePe Off Campus Drive 2023 – Benefits

• Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits – Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

How to Apply for PhonePe Off Campus 2023 Drive?

By clicking the link below you can directly apply to PhonePe Off Campus 2023 Drive.