Mphasis Trainee Transaction Processing Officer Jobs 2026 | Freshers Apply
Mphasis Trainee Transaction Processing Officer Jobs 2026 | Freshers Apply
Mphasis is hiring for the position of Trainee Transaction Processing Officer in Pune. This opportunity is ideal for fresh graduates and undergraduates who are looking to start their careers in back-office operations, transaction processing, business operations, and customer support services. Candidates with good communication skills, typing proficiency, and basic computer knowledge are encouraged to apply.
As a Trainee Transaction Processing Officer, you will work in a process-driven environment handling customer requests, transaction processing activities, and operational tasks while ensuring high levels of accuracy and productivity. This role provides excellent exposure to business operations, client servicing, and process management within a leading global IT services company.
Quick Job Snapshot
| Company Name | Mphasis |
| Role | Trainee Transaction Processing Officer |
| Qualification | Undergraduates & Graduates (10+2+3) |
| Preferred Qualification | B.Com, B.B.M, B.B.A, BCA |
| Experience | 0–1 Year |
| Salary | ₹2.8 LPA – ₹4.5 LPA (Estimated) |
| Job Type | Full-Time |
| Work Mode | Work From Office |
| Shifts | Night Shift / Rotational Shifts |
Role Overview
The Trainee Transaction Processing Officer role focuses on handling back-office operational processes while ensuring customer requests are processed accurately and efficiently. Candidates will work with predefined business processes, maintain productivity targets, and support transaction-related activities in a fast-paced operational environment.
This role is suitable for candidates who have strong attention to detail, excellent communication skills, and the ability to work in rotational shifts. It offers valuable experience in operations management, process execution, customer support, and business services.
Key Responsibilities
- Accurately follow predefined business processes and operational procedures.
- Process customer requests with high levels of accuracy.
- Maintain productivity and quality targets.
- Ensure schedule adherence and attendance compliance.
- Handle back-office transaction processing activities.
- Communicate effectively with clients and internal teams.
- Stay updated on products, processes, and services.
- Meet accuracy and performance metrics.
- Adapt to changing business requirements and priorities.
- Support team objectives and operational goals.
- Maintain professionalism in all interactions.
- Work efficiently in rotational and night shifts.
Required Skills & Eligibility
- Undergraduate or Graduate qualification (10+2+3).
- Preferred backgrounds: B.Com, BBM, BBA, BCA.
- Typing speed of 30 WPM with 95% accuracy.
- Basic MS Word knowledge.
- Basic MS Excel knowledge.
- Good written and verbal communication skills.
- Strong interpersonal skills.
- Attention to detail and accuracy.
- Customer-focused attitude.
- Ability to work within teams.
- Willingness to work from office.
- Flexible to work rotational and night shifts.
Salary Insights
Mphasis has not officially disclosed the salary package for this position. Based on similar transaction processing and back-office operations roles in the IT and BPM industry, candidates can expect an estimated annual salary ranging between ₹2.8 LPA and ₹4.5 LPA. Additional benefits may include performance incentives, training programs, and career development opportunities.
Why This Role Is Good for Candidates
This role provides a strong foundation for candidates interested in operations, business process management, customer service, and transaction processing. Employees gain valuable experience in process compliance, productivity management, customer handling, and operational excellence. Future career paths may include Operations Executive, Senior Process Associate, Team Leader, Quality Analyst, Business Operations Specialist, and Process Manager roles.
Recommended Skills & Learning Resources
To improve operational efficiency and analytical skills, candidates can explore the following resources:
Interview Preparation
Candidates should prepare for communication rounds, typing assessments, customer service scenarios, and HR interviews. Review the Top Non-IT Interview Questions and Answers for Freshers and the Complete Interview Guide for Freshers 2026 to strengthen your preparation.
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How to Apply for Mphasis Trainee Transaction Processing Officer Jobs 2026
- Click the Apply Now button below.
- Visit the official Mphasis Careers portal.
- Review the eligibility criteria carefully.
- Prepare an updated resume highlighting communication and computer skills.
- Complete the online application form.
- Upload all required documents.
- Submit the application.
- Monitor your registered email and phone for recruitment updates.
Frequently Asked Questions (FAQs)
Q1. Who can apply for the Mphasis Trainee Transaction Processing Officer role?
Undergraduates and graduates (10+2+3), especially B.Com, BBM, BBA, and BCA candidates, can apply.
Q2. Is typing speed important for this role?
Yes. Candidates must be able to type at 30 WPM with at least 95% accuracy as per assessment results.
Q3. Are rotational and night shifts mandatory?
Yes. Candidates should be willing to work in night shifts and rotational schedules based on business requirements.
Final Thoughts
The Mphasis Trainee Transaction Processing Officer role is an excellent opportunity for freshers looking to start their careers in operations and business process management. With exposure to customer-focused operations, transaction processing, productivity management, and process excellence, candidates can build a strong foundation for long-term growth in the IT and BPM industry. If you possess good communication skills, typing proficiency, and attention to detail, this opportunity is worth considering.