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Infosys BPM Walkin Drive 2023 for Customer Support in Pune

Infosys BPM Walkin Drive 2023 – Infosys BPM is organizing a Walkin Drive in Pune for Customer Support/Service Desk roles, presenting an excellent opportunity for freshers to kickstart their careers. The recruitment drive is open to candidates with qualifications such as BCA, BTECH, MCA, BE, MSc, or BSC in Computer Science, with an experience range of 0 to 3 years. This walk-in interview is scheduled from the 27th  November 2023 to 1st December 2023. The industry type for this opportunity is BPO/ Call Centre, and the department is Customer Success, Service & Operations. The role falls under the category of Customer Success, Service & Operations – Other, offering full-time, permanent employment. For more information about Infosys BPM Walkin Drive for Freshers, read the below

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Infosys BPM Walkin Drive in Pune – Overview

Company NameInfosys BPM
Job RoleCustomer Support/ Service Desk
Experience0 – 3 years
QualificationsBCA/ B.Tech/ MCA/ BE/ M.Sc/ B.Sc- Computer Science
Walkin Date27th November 2023 to 1st December 2023
Industry TypeBPO/ Call Centre
DepartmentCustomer Success, Service & Operations
Employment TypeFull Time, Permanent
Role CatageoryCustomer Success, Service & Operations – Other
CategoryWalkin
LocationPune
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Infosys BPM Walkin Drive for Freshers – Education Qualifications

  • Customer support- Full-time Graduates.
  • Service Desk Full-time BCA/ B.Tech/ MCA/ BE/ MSc/ BSC- Computer Science.

Infosys BPM Walkin Interview – Skills

Customer Support: Sr.Process Executive 

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  • Excellent communication skills to attend/ resolve client issues on calls/chat/mail.
  • Open to work in 24*7 and work from the office environment.
  • Analytical problem solvers who will understand issues and resolve customer issues.
  • Problem-solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently.
  • Being proactive and showing the utmost respect for customer’s time.
  • Good time management, ensuring all contacts with customers add value.
  • Work from the Office.

Customer support/ Service Desk: Senior Technical Process Executive

  • Excellent communication skills to attend/resolve client issues on calls/ chat/ mail.
  • Experience in using ticketing tools such as Service Now, Remedy, and Control M will be an added advantage.
  • Experience in resolving queries utilizing voice skills on any VPN, Drivers, O365, driver installations, and Active directory.
  • General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
  • Productivity applications like Microsoft Office tools.
  • Open to work in 24*7 and work from the office environment
  • Analytical problem solvers who will understand issues and resolve customer issues
  • Problem-solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently.
  • Being proactive and showing the utmost respect for customers’ time.
  • Good time management, ensuring all contacts with customers add value.
  • Work from the Office.

Infosys BPM Walkin Drive Details

  • Walkin Date: 27th November 2023 – 1st December 2023
  • Walkin Time: 10.00 AM – 1.30 PM

Infosys BPM Walkin Drive Address

Pune Office Venue: Pune, Phase 1, Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Pune, Maharashtra 411057.

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