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Genpact Management Trainee Jobs 2025

Genpact Management Trainee Jobs 2025

Are you ready to shape the future of work through AI, automation, and digital innovation? Genpact, a global leader in technology services and solutions, is hiring Management Trainees in Quality Assurance (QA) to help transform enterprises worldwide.


🔎 About the Role

As a Quality Assurance Specialist (Management Trainee/Assistant Manager), you’ll be responsible for monitoring, evaluating, and improving processes to ensure compliance, efficiency, and customer satisfaction. You’ll collaborate across teams to reduce errors, enhance performance, and deliver operational excellence.

Key Responsibilities:

  • Monitor live & recorded calls for quality, compliance, and customer handling

  • Provide performance feedback & coaching to frontline managers

  • Track KPIs, identify process gaps, and recommend improvements

  • Ensure compliance with regulatory & industry standards (incl. data privacy)

  • Maintain QA documentation, checklists, and evaluation forms

  • Participate in calibration sessions for consistent quality standards

Job details:

Company Genpact
Role Management Trainee
Qualification Bachelor’s Degree in Business, Communication/MBA
Eligible batch Any
4 LPA-8 LPA
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🎯 What You’ll Need

Minimum Qualifications:

  • Bachelor’s degree (Business, Communication, or related preferred)

Preferred Skills:

  • Strong analytical & problem-solving mindset

  • Attention to detail & multitasking abilities

  • Customer-focused approach with process improvement mindset

  • Knowledge of QA tools & methods

  • Excellent communication & teamwork skills


🌟 Why Join Genpact?

  • Be a transformation leader – Work at the forefront of AI, automation, and digital solutions

  • Make an impact – Solve real-world challenges for global enterprises

  • Accelerate your career – Gain hands-on experience, mentorship, and continuous learning

  • Collaborate with the best – Join a workforce of 140,000+ innovators worldwide

  • Thrive in a values-driven culture – Integrity, curiosity, and inclusiveness power Genpact’s progress

👀 Please Watch Below Video to Know How to Apply 📝

  • Click the Apply button below
  • Read Job Description, Details, Roles & Responsibilities
  • Click Sign Up / Apply Now
  • Fill details like Name, Email, Contact, Skills, Academics and attach your resume
  • Finally, click Submit Application

Apply Link – Genpact Company

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