Concentrix is hiring for the position of Analyst Forecasting/Data Scientist at its Gurugram, Haryana location. This full-time opportunity is suited to graduates with at least one year of experience in Workforce Management (WFM) forecasting, strong analytical skills, and working knowledge of Python or R for analytics and forecasting. Candidates with experience in statistical modeling, contact center metrics, and forecast planning may find this role relevant to their career goals.
This position offers an opportunity to work with forecasting models, complex business drivers, operational data, and scenario analysis to support planning and business decisions. Professionals interested in improving forecasting accuracy, communicating data-driven insights, and collaborating with stakeholders can use this role to build further expertise in workforce planning and analytics.
Concentrix Analyst Forecasting/Data Scientist Jobs 2026 – Quick Overview
| Company | Concentrix |
| Job Role | Analyst Forecasting/Data Scientist |
| Qualification | Graduation |
| Experience | Minimum 1+ year in Workforce Management forecasting |
| Eligible Batch | Not specified |
| Salary | Not disclosed |
| Job Type | Full-time |
| Work Mode | Not specified |
| Job Location | IND Gurgaon – Building 14, IT SEZ Unit 1, 5th, 6th and 17th Floor |
| Job Posting Date | December 2, 2026 |
| Job ID | R1736443 |
Job Role Overview
As an Analyst Forecasting/Data Scientist at Concentrix, you will prepare, maintain, analyze, and validate forecasts used for operational planning. The role involves weekly and monthly forecasting, trend and variance analysis, scenario development, and continuous improvement of forecasting methodologies. You will work with large and complex business attributes that influence forecast volumes, interpret contact center data, and use statistical and mathematical models to support more accurate planning.
You will also collaborate with internal teams and clients to review forecasting assumptions, incorporate stakeholder feedback, document changes, and communicate risks and recommendations. The position requires a combination of technical forecasting knowledge, business understanding, analytical judgment, and clear communication.
Key Responsibilities
- Prepare and maintain weekly and monthly forecasts.
- Perform trend analysis and variance analysis to identify changes and deviations.
- Improve forecasting methodologies, models, and processes.
- Build and test forecasting scenarios to support planning decisions.
- Revise and validate forecasts based on stakeholder feedback.
- Keep forecasting documentation up to date and ready for client review.
- Use statistical and mathematical models to support forecasting activities.
- Work with large and complex attributes or drivers that affect forecast volumes.
- Interpret contact center data and operational metrics to improve planning accuracy.
- Provide data-driven recommendations to support business decisions.
- Collaborate with internal teams and clients on forecast assumptions and updates.
- Clearly communicate forecast changes, risks, and recommendations.
- Contribute actionable insights and sound judgment to planning discussions.
Eligibility Criteria
- Education: Graduation is required.
- Experience: Minimum 1+ year of experience in Workforce Management (WFM) forecasting.
- Hands-on experience forecasting for large-scale operations with complex business attributes.
- Strong knowledge of mathematical and statistical modeling.
- Working knowledge of R Studio or Python for analytics and forecasting.
- Understanding of forecasting concepts, scenario modeling, and variance management.
- Knowledge of contact center metrics and workforce planning principles.
- Familiarity with WFM processes, forecasting cycles, and operational planning requirements.
- Strong analytical thinking and problem-solving skills.
- Good business acumen and the ability to interpret data in a business context.
- Effective communication, collaboration, and stakeholder management skills.
- Ability to make sound decisions using data and business context.
- A Forecasting certification from Supplier WFM University is preferred or may be required depending on the hiring criteria. Confirm the requirement in the official listing or with the recruiter.
Technical Skills Required
- Forecasting: Weekly and monthly forecasts, forecast validation, scenario modeling, trend analysis, and variance analysis.
- Programming and analytics: Working knowledge of Python or R Studio.
- Statistical methods: Mathematical and statistical modeling for forecasting.
- Workforce Management: Contact center metrics, WFM forecasting cycles, workforce planning, and operational planning.
- Business analysis: Interpreting complex business drivers and translating analysis into practical recommendations.
- Communication: Presenting forecast updates, assumptions, risks, and recommendations clearly to stakeholders and clients.
Salary Details
Concentrix has not disclosed the salary for the Analyst Forecasting/Data Scientist position in the provided job details. Compensation may depend on relevant forecasting experience, technical and analytical skills, location, and the company’s internal pay structure. Candidates should confirm the salary range, benefits, and any applicable allowances during the recruitment process rather than relying on unofficial estimates.
Why Consider This Role at Concentrix?
This role combines forecasting, statistical analysis, workforce planning, and business communication. It can be a valuable opportunity for professionals who want to deepen their experience with complex forecasting requirements and operational metrics. Working with internal teams and clients also provides opportunities to strengthen stakeholder management and translate analytical findings into actionable business recommendations. The position is best suited to candidates who already have relevant WFM forecasting experience and want to continue developing their analytics skills.
Interview Preparation
Before applying or interviewing, revise forecasting fundamentals, trend and variance analysis, scenario modeling, statistical methods, and contact center workforce planning metrics. Prepare examples of how you have investigated forecast deviations, handled complex operational drivers, validated assumptions, and communicated recommendations to stakeholders. If you use Python or R, be ready to explain how you have used it for analytics or forecasting and how you check the reliability of your results. Also review the company’s role requirements and prepare clear, experience-based examples for behavioral questions.
Related Job Opportunities
How to Apply for Concentrix Analyst Forecasting/Data Scientist Jobs
- Open the official Concentrix job listing using the application link below.
- Review the job description, location, qualifications, experience criteria, and any additional requirements.
- Prepare an updated resume highlighting your graduation, WFM forecasting experience, statistical modeling knowledge, Python or R skills, and relevant achievements.
- Complete the application form on the official recruitment website and provide accurate information.
- Review your details before submitting the application and follow any instructions provided by the recruitment team.
- Monitor your email and phone for legitimate recruitment updates from Concentrix.
Important recruitment notice: Concentrix states that neither the company nor any authorized third party assisting with recruitment asks candidates to pay recruitment, processing, or other fees in exchange for an offer letter. Recruiting correspondence and offer letters should be on Concentrix letterhead with authentic signatures from the appropriate authorities. Do not pay anyone promising a job offer. Provide truthful and complete information throughout the application process.
Frequently Asked Questions (FAQs)
1. Who is eligible to apply for the Concentrix Analyst Forecasting/Data Scientist role?
Graduates with at least one year of Workforce Management forecasting experience are the intended candidates. Applicants should have experience with forecasting for complex business operations, knowledge of statistical or mathematical modeling, and working knowledge of Python or R. A Supplier WFM University forecasting certification may be preferred or required depending on the hiring criteria.
2. What is the salary for this Concentrix position?
The salary has not been disclosed in the provided job details. Candidates should confirm compensation and benefits directly through the official recruitment process.
3. Is this a work-from-home job, and how much experience is required?
The listed location is Concentrix’s Gurgaon facility, and the role is full-time. The work mode has not been specified in the provided details, so applicants should verify whether the position is on-site, hybrid, or remote with the recruiter. At least 1+ year of WFM forecasting experience is requested.
Stay connected with The PowerHunt for more job updates, eligibility information, and career opportunities. Before applying, always read the official listing carefully and ensure that your qualifications and experience match the stated requirements.
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