Associate Job opportunity at BCG
Associate Job opportunity at BCG: Hiring freshers as Associate from any batch. Interested Candidates can the Link below and Apply as Soon as possible before the link expires. Read Job description Carefully before going to apply the Job
Associate Job opportunity at BCG job details:
| Company | BCG |
| Role | Associate |
| Qualification | Any Bachelor’s Degree |
| Batch | Any Batch |
| Salary | 6 LPA–8 LPA |
Key responsibilities:
Providing on-site technology support in both home and office environments, over a variety of platforms and devices (e.g. PC, Mac, iOS, Android, etc.)
Utilizing your knowledge of Microsoft operating systems and Active Directory to provide 1st/2nd line IT support to our users
Troubleshooting and logging any technical issues received via phone call or ticket in the IT Service Management tool Service Now
Assisting with the documentation of critical and routine technical procedures as well as end user literature
Troubleshoot video conference and telecommunications systems and support key users if required
Assist in preparing and deploying laptops for staff, including all required user profile configuration and data migration
Assist with hardware asset tracking and inventory management
Assist on projects in an operational capacity for both global and local initiatives
What You’ll Bring
Essential
Ability to effectively communicate and present technical concepts to management, peer group and staff
Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area
Windows 10, Windows server, Mac OS, Microsoft Office and Cloud file share support experience
MS Teams/Zoom/WebEx meeting setup and basic troubleshooting experience
Basic LAN and IP networking knowledge and ability to approach issues logically using OSI model or similar
SCCM or imaging software experience
Exposure to cloud technology
VoIP experience
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