Amazon Hiring Freshers 2026
Amazon Hiring Freshers 2026 | Transportation Specialist Role
Introduction
Amazon is hiring freshers for the Transportation Specialist role under its Relay Operation Center (ROC). This is a great opportunity for candidates looking to start a career in logistics, supply chain, and operations management.
Amazon Hiring Freshers – Transportation Specialist I
| Company Name | Amazon |
| Job Role | Transportation Specialist I |
| Qualification | Any Graduate / Post Graduate |
| Eligible Batch | 2024 / 2025 / 2026 |
| Salary | ₹3.5 LPA – ₹5 LPA (Estimated) |
Job Description
This is mandatory WFO role
About Amazon ROC (Relay Operation Centre):
Join a team that offers best learning opportunities and work experience in transportation execution, supply chain and operations management. A place where you can start/restart/advance your career and progress to leadership roles at Amazon. ROC (Relay Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. In addition to support provided for ATS organization This organization supports externalization of ROC capabilities to external shippers and vendors. Along with this tactical problem-solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation network and thereby has a direct impact on Amazon’s ability to serve its customers on time.
Hours of Operation/Shift Timings: Rotational shifts (Position involves rotational shifts to support 24/7 operations. Schedule accommodation will be considered based on individual needs Medium of support: Multi-mode (Voice and non-voice)
Roles & Responsibilities
- Communicate with external customers (Carriers, Vendors/Suppliers, Shippers, Drivers) and internal customers (Amazon sites, business teams and stakeholders)
- Maintain high standards of quality and productivity standards in all transactions or conversations
- Must be able to understand the size of problem and systemically escalate problems to the relevant owners and teams and follow through the closure of the issues
- Core responsibilities include working with Amazon Internal tools, MS Outlook, Word and Excel
- Must be able to quickly understand the business impact of the trends and make decisions in the best interest of customers and the organization based on available data.
- Work within various time constraints to meet critical business needs
- The organizational support runs across rotational shifts (24*7, 365 days) to support NA and EU regions. Candidates are expected to be flexible with such requirements while there are reasonable accommodations for employees with special circumstances.
Responsibilities Overview
- Inbound (IB) Operations deals with Vendor/Shipper/Carrier/Amazon Sites relationship, ensuring that the freight is picked-up on time and is delivered at destination sites as per the given appointment.
- Outbound (OB) Operations deals with Amazon Sites/Carrier/Carrier Hub/Shipper destination sites relationship, ensuring that the outbound truck leaves Amazon sites/Shipper origin sites to deliver customer orders as per promise.
- Transportation Specialists addresses any potential issues such as appointment bookings, reschedules, in-transit disruptions, weather impact situations etc. occurring during the lifecycle of pick-up to delivery.
- Support tasks such as load scheduling, load cancelations, supporting network capacity management, coordinating with non-Amazon transportation organization such as rail, sea organizations, manage remote gate-houses, managing equipment availability, equipment maintenance and such.
Requirements / Skills
- Any under graduate (18+ years age), any graduate/post graduate.
- 0-5 years of experience in customer support/operations support.
- Freshers with no experience must have strong English communication skills through various means (verbal, written, or assisted communication methods)
Benefits
- Assistive technology and adaptive equipment available
- Flexible work arrangements may be available based on individual needs
- Support for both visible and invisible disabilities
- Accessible workplace facilities
- Inclusive hiring and onboarding experience
FAQ
- Who can apply? Any graduate / fresher
- Experience required? 0–5 years
- Work mode? Work From Office
- Shift? Rotational (24/7)