HCLTech Walk-in Interview 2026 – Customer Service Executive (Voice)
HCLTech is conducting a walk-in interview for the position of Customer Care Representative – Freshers in Noida, Uttar Pradesh. The recruitment drive is scheduled for 27 October and 28 October 2026 for candidates interested in US/UK voice process and customer support roles.
This opportunity is listed for freshers, with candidates expected to handle inbound customer calls, resolve queries, follow process guidelines, and maintain service quality. Eligible graduates and undergraduates can attend the walk-in interview at the HCLTech office in Sector 60, Noida.
Walk-in Date: 27 October – 28 October 2026
Interview Timing: 11:00 AM – 2:00 PM
HCLTech Walk-in Drive – Job Overview
| Company | HCLTech |
|---|---|
| Job Role | Customer Care Representative / Customer Support Executive |
| Process | US/UK Voice Process |
| Job Location | Noida, Uttar Pradesh |
| Walk-in Dates | 27 and 28 October 2026 |
| Walk-in Timing | 11:00 AM – 2:00 PM |
| Interview Venue | A-8 & 9, Sector 60, Noida, Uttar Pradesh 201301 |
| Nearest Metro Station | Sector 59 Metro Station |
| Openings | 60 |
| Experience | Freshers |
| Qualification | Any eligible undergraduate or graduate degree; exclusions apply |
| Salary | Not disclosed |
| Employment Type | Full-time, Permanent |
| Transport | Two-way cabs available, as stated in the listing |
| Contact Persons | Shivangi / Urmika |
Walk-in Interview Venue and Timings
Interview Location:
HCL Technologies
A-8 & 9, Sector 60,
Noida, Uttar Pradesh – 201301
Walk-in Dates: 27 October and 28 October 2026
Reporting Window: 11:00 AM to 2:00 PM
Nearest Metro: Sector 59
Candidates should plan their travel so they arrive within the specified interview window. The listing specifically instructs applicants not to carry a laptop to the interview.
Eligibility Criteria
According to the provided job listing, the following candidates can consider attending:
- Education: Eligible undergraduate or graduate candidates from the listed disciplines.
- Experience: Freshers are invited for the customer support voice process.
- Communication: Excellent verbal and written English communication skills, along with professional telephone etiquette.
- Customer Service: Candidates should be helpful, empathetic, enthusiastic, and comfortable resolving customer queries.
- Preferred Background: Freshers with exposure to US/UK inbound calling, preferably in the banking domain.
Not eligible according to the listing: Regular students, law graduates, B.Tech, M.Tech, BCA, and MCA candidates. Applicants should check the original listing if their education status or qualification is not clearly covered.
Job Responsibilities
The selected candidates will support customers through inbound calls and handle queries according to the client’s and business’s guidelines. Key responsibilities include:
- Answer inbound customer queries by following the prescribed call flow and process procedures.
- Provide accurate and professional customer service while maintaining quality standards.
- Escalate issues that cannot be resolved at the agent level and work toward first-call resolution where possible.
- Follow assigned break schedules and process adherence requirements.
- Participate in motivational activities and implement feedback from monitoring sessions.
- Maintain logs such as escalation logs and complaint trackers.
- Protect customer information and ensure data security.
Salary and Benefits
The salary for this HCLTech Customer Care Representative walk-in drive has not been disclosed in the provided job listing. Candidates can ask the recruitment team about the compensation structure, shift timings, and any applicable benefits during the interview.
The listing mentions that two-way cab facilities are available. Candidates should confirm the transport eligibility, routes, and shift-specific arrangements directly with the company.
How to Attend the HCLTech Walk-in Interview
- Visit the HCLTech interview venue at A-8 & 9, Sector 60, Noida.
- Attend on either 27 October or 28 October 2026 between 11:00 AM and 2:00 PM.
- Carry an updated resume and relevant education documents. The listing does not provide a complete document checklist, so confirm any additional requirements with the recruiter.
- Do not carry a laptop, as specifically instructed in the job description.
- Ask for the recruitment team or contact persons Shivangi / Urmika for assistance at the venue.
Job Listing: View HCLTech Customer Service Voice Walk-in Details
Recruitment Safety: HCLTech’s hiring process should not require candidates to pay recruitment fees. Be cautious of anyone asking for money in exchange for an interview or job offer.
Frequently Asked Questions (FAQs)
1. When is the HCLTech Noida walk-in interview?
The walk-in drive is scheduled for 27 and 28 October 2026, from 11:00 AM to 2:00 PM.
2. Which qualifications are eligible for the HCLTech voice process?
The listing invites eligible undergraduate and graduate candidates, but excludes regular students, law graduates, B.Tech, M.Tech, BCA, and MCA candidates. Refer to the complete eligibility details before attending.
3. Is the salary mentioned for this HCLTech fresher job?
No. The salary is not disclosed in the provided listing.
Share this walk-in interview opportunity with eligible candidates looking for fresher customer support and international voice process jobs in Noida.