Firstsource Walk-in Drive 2026 – International Voice Process | Bengaluru
Firstsource Solutions Limited is conducting a walk-in recruitment drive in Bengaluru for the position of International Voice Process / Customer Success Associate. Freshers are welcome to apply, and candidates with up to 3 years of experience can also explore this opportunity.
The role involves handling customer calls from UK customers and assisting them with telecom-related queries, plans, billing, and services. Candidates should have good English communication skills and be comfortable working in UK shifts, rotational shifts, and rotational week-offs.
The walk-in drive is scheduled for 24 October 2026, from 11:00 AM to 3:00 PM, at the Firstsource office in Brookefields, Kundalahalli, Bengaluru. Training will be provided, and a two-way cab facility is available as per company policy.
Firstsource Walk-in Drive – Job Overview
| Company | Firstsource Solutions Limited |
| Job Role | International Voice Process / Customer Success Associate |
| Experience | Freshers and candidates with 0–3 years of experience |
| Qualification | Graduation is not mandatory |
| Salary | ₹1 LPA – ₹3.25 LPA |
| Job Location | Brookefields, Kundalahalli, Bengaluru |
| Employment Type | Full-time, Permanent |
| Process | UK Customer Voice Process – Telecom |
| Shift | UK shifts, rotational shifts and rotational week-offs |
| Walk-in Date | 24 October 2026 |
| Walk-in Time | 11:00 AM – 3:00 PM |
| Openings | 50 |
About the International Voice Process Role
The International Voice Process role at Firstsource involves providing customer support to UK customers over inbound calls. Employees will assist customers with telecom-related questions, service plans, billing concerns, and other service issues.
The position requires clear communication, professional customer handling, and the ability to resolve customer queries effectively. Candidates interested in international BPO and customer service careers may find this role suitable.
Firstsource has stated that training will be provided. Candidates should be prepared to work in a fast-paced customer support environment and follow the company’s shift and weekly-off schedules.
Eligibility Criteria
Applicants interested in attending the Firstsource walk-in drive should review the following eligibility requirements:
- Freshers are welcome to apply.
- Candidates with 0–3 years of experience are within the experience range listed.
- Graduation is not mandatory.
- Good English communication skills are required.
- Candidates should be willing to work in UK shifts.
- Applicants must be comfortable with rotational shifts and rotational week-offs.
- B.E., B.Tech, B.Sc, and postgraduate candidates are not eligible according to the job listing.
Important: The listing excludes B.E., B.Tech, B.Sc, and postgraduate candidates. Applicants should check that their educational background meets the stated criteria before attending.
Job Responsibilities
Selected candidates will be expected to perform customer support responsibilities such as:
- Handle customer calls from UK customers.
- Assist customers with telecom-related queries, plans, billing, and services.
- Provide excellent customer service and resolve customer issues.
- Maintain good communication and customer handling skills.
Benefits Mentioned in the Job Listing
Firstsource has listed the following benefits for this role:
- Training: Training will be provided to selected candidates.
- Cab Facility: Two-way cab facility is available as per company policy.
Specific cab eligibility, route coverage, and other employment conditions should be confirmed with the recruitment team.
Firstsource Walk-in Interview Date, Time and Venue
| Walk-in Date | 24 October 2026 |
| Walk-in Time | 11:00 AM – 3:00 PM |
| Venue | Firstsource Solutions Limited, Unit-202, 2nd Floor, Block A, Brigade Tech Gardens, Brigade Properties Private Limited, Brookefields, Kundalahalli, Whitefield, Marathahalli, Bengaluru Urban, Karnataka – 560037 |
| Contact Person | Bhanumathi |
Candidates should plan their travel in advance and arrive within the scheduled walk-in hours. The supplied listing does not provide a separate registration deadline.
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How to Apply for Firstsource Jobs
Interested candidates can attend the Firstsource walk-in drive directly at the Bengaluru venue on 24 October 2026, between 11:00 AM and 3:00 PM.
Before attending, review the eligibility criteria carefully, especially the educational qualification restrictions. Candidates should carry an updated resume and relevant documents for the interview. The job listing does not specify a separate document checklist.
Recruitment Safety Notice: Firstsource states that its hiring process is fair, transparent, and merit-based. The company says it never asks candidates for money at any stage. Beware of fraudulent job offers and verify communications through official channels or email addresses ending in @firstsource.com.
Frequently Asked Questions (FAQs)
1. Is Firstsource hiring freshers for the International Voice Process role?
Yes. Freshers are welcome to apply. The listing covers candidates with 0–3 years of experience, subject to the stated eligibility requirements.
2. What is the salary offered by Firstsource?
The salary range mentioned in the job listing is ₹1 LPA to ₹3.25 LPA.
3. When and where is the Firstsource walk-in drive?
The walk-in drive is scheduled for 24 October 2026, from 11:00 AM to 3:00 PM, at Firstsource Solutions Limited, Unit-202, 2nd Floor, Block A, Brigade Tech Gardens, Brookefields, Kundalahalli, Bengaluru – 560037.
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