Citi Hiring 2026 | Business Analytics Analyst – Operations
Citi is hiring for the position of Business Analytics Analyst – Operations in Haryana, India. This is a hybrid opportunity for candidates interested in data analytics, business operations, process improvement, automation and financial services.
The role focuses on analyzing operational data, identifying trends and patterns, generating actionable insights and supporting data-driven decisions. Candidates with knowledge of Python, SQL, data visualization, statistical analysis and process improvement can consider this opportunity.
📌 Citi Business Analytics Analyst – Job Details
| Company | Citi |
|---|---|
| Job Role | Business Analytics Analyst – Operations |
| Job Req ID | 26983216 |
| Work Model | Hybrid |
| Job Type | Full Time |
| Qualification | Bachelor’s Degree or equivalent experience |
| Category | Business Analytics / Operations / Data Analytics |
💼 About the Role
The Operations Analytics team at Citi uses data analysis to improve operational efficiency, reduce costs and enhance customer experience across front-office and back-office operations.
The Business Analytics Analyst will analyze operational data, identify business trends, support process improvement initiatives and translate data into insights that can help business teams make better decisions.
📊 Key Responsibilities
- Gather operational data from multiple cross-functional stakeholders.
- Analyze historical business and operational performance.
- Identify data patterns, trends and inconsistencies.
- Generate insights to support business planning and process improvement.
- Recommend actions for future business opportunities and operational enhancements.
- Perform exploratory, confirmatory and qualitative data analysis.
- Translate data into customer and consumer behavioral insights.
- Support targeting and segmentation strategies.
- Communicate analytical findings clearly to business partners and senior stakeholders.
- Evaluate new data sources, tools and capabilities to improve processes.
- Work with internal and external stakeholders on decision strategies.
- Support automation and process optimization initiatives.
- Follow applicable policies, regulations and risk management practices.
💻 Skills Required
- Strong data analysis and analytical skills.
- Knowledge of statistical analysis and data mining.
- Understanding of process mapping and process re-engineering.
- Knowledge of Lean or Six Sigma concepts is useful.
- Experience with data visualization tools such as Tableau or QlikView.
- Programming knowledge in Python and SQL.
- Exposure to SAS or PySpark is useful.
- Strong business understanding and problem-solving ability.
- Ability to convert data insights into actionable recommendations.
- Strong written and verbal communication skills.
🏦 Finance & Banking Knowledge
Knowledge of financial services operations, KYC, AML, regulatory requirements and banking industry practices can be an advantage for this position.
🎓 Educational Qualification
Candidates should have a Bachelor’s/University degree or equivalent experience. A background in data analytics, business, finance, statistics, economics, computer science or a related discipline can be relevant to the responsibilities of the role.
🚀 Career Opportunity
This role can be a good fit for candidates looking to build careers in business analytics, data analytics, operations analytics, financial services and process improvement. The position provides exposure to operational data, automation, customer analytics, process optimization and data-driven decision-making within a global financial services organization.
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📌 How to Apply for Citi Business Analytics Analyst?
Interested candidates can apply online through the official Citi careers portal. Before applying, candidates should ensure their resume highlights relevant experience or projects involving SQL, Python, data analysis, Tableau, statistics, process improvement, automation or business analytics.
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❓ Frequently Asked Questions
Q1. What is the role at Citi?
Citi is hiring for the position of Business Analytics Analyst – Operations.
Q2. Where is the position located?
The job is listed in Haryana, India with a hybrid work model.
Q3. What qualification is required?
A Bachelor’s/University degree or equivalent experience is required.
Q4. Which technical skills are useful?
Python, SQL, statistical analysis, data mining, Tableau, QlikView, SAS and PySpark are among the relevant skills and technologies mentioned.
Q5. Is banking knowledge required?
Knowledge of financial services operations, KYC, AML and regulatory requirements is described as highly beneficial.
Q6. What does the Operations Analytics team work on?
The team uses data analytics to improve efficiency, reduce costs, enhance customer experience and optimize operational processes.
Disclaimer: Job details are based on the employer’s published vacancy information and may change at any time. Candidates should verify the latest eligibility, location and application status on the official Citi careers page before applying.