NTT DATA MS Service Engineer (L1) Recruitment 2026 | Freshers Hiring
NTT DATA is hiring MS Service Engineer (L1) professionals for its office. This is an excellent opportunity for fresh graduates and entry-level IT professionals who want to build a career in Networking, Infrastructure Support, Cloud Operations, and Managed Services. Candidates with networking fundamentals and a passion for technical support are encouraged to apply.
As a Managed Services Engineer (L1), you’ll monitor enterprise IT infrastructure, troubleshoot technical incidents, support clients through calls and chats, and ensure uninterrupted IT services. You’ll gain practical exposure to enterprise networking, cloud technologies, data center operations, security, and IT service management while working with experienced engineers.
📌 Quick Job Snapshot
| Company Name | NTT DATA |
| Role | MS Service Engineer (L1) |
| Qualification | Bachelor’s Degree in Information Technology, Computer Science, or Related Field |
| Experience | Freshers / Entry-Level |
| Eligible Batch | 2024, 2025 & 2026 |
| Salary | Approx. ₹4.5 LPA – ₹7 LPA (Estimated) |
| Job Type | Full-Time |
| Work Mode | On-site |
Role Overview
As an MS Service Engineer (L1), you’ll provide first-line technical support for enterprise networking and IT infrastructure. You’ll monitor systems, investigate incidents, resolve technical issues, perform maintenance activities, and ensure compliance with Service Level Agreements (SLAs).
The role offers hands-on experience with enterprise networking, infrastructure monitoring, cloud technologies, disaster recovery, firewall management, routing protocols, and IT service management. It is an excellent starting point for careers in Network Engineering, Infrastructure Support, Cloud Operations, and Managed Services.
Key Responsibilities
- Monitor client infrastructure and managed services.
- Investigate and resolve first-line technical incidents.
- Provide telephonic and chat-based technical support.
- Perform maintenance, patching, and configuration activities.
- Escalate critical incidents following standard procedures.
- Maintain knowledge articles and technical documentation.
- Support disaster recovery implementation and testing.
- Identify opportunities for automation and process improvement.
- Ensure compliance with SLAs and service quality standards.
- Collaborate with internal engineering and project teams.
Required Skills & Eligibility
- Bachelor’s degree in Information Technology, Computer Science, or related discipline.
- Freshers or candidates with entry-level networking experience.
- CCNA certification or equivalent is preferred.
- Basic understanding of networking and IT infrastructure.
- Knowledge of troubleshooting network, systems, or storage environments.
- Strong communication and customer support skills.
- Ability to work in rotational shifts and high-pressure environments.
- Excellent analytical and problem-solving abilities.
- Strong teamwork and adaptability.
- Passion for continuous learning and emerging technologies.
⭐ Preferred Technical Skills
- Cisco Networking (Nexus, ASR, ISR)
- CCNA Certification
- Palo Alto & Fortinet Firewalls
- Meraki Switches & Access Points
- BGP, OSPF & EIGRP Routing
- VPN, MPLS & Network Security
- Cloud & Data Center Infrastructure
- SecureCRT and LogicMonitor
💰 Salary Insights
NTT DATA has not officially disclosed the salary for this role. Based on similar entry-level Managed Services and Network Support positions, the expected annual salary ranges between ₹4.5 LPA and ₹7 LPA. Final compensation depends on technical skills, certifications, and interview performance.
⭐ Why This Role is Good for Candidates
This role provides an excellent foundation for building a career in enterprise networking and IT infrastructure. You’ll gain experience working with global clients, networking technologies, cloud platforms, disaster recovery, IT operations, and infrastructure monitoring while learning from experienced professionals in a leading global technology company.
📱 Join Our WhatsApp Communities
| Community | Join Link |
|---|---|
| 🚀 Latest IT Jobs & Off-Campus Drives | Join WhatsApp Channel |
| 💼 Freshers Jobs & Internship Updates | Join WhatsApp Group |
📘 Recommended Skills & Learning Resources
Build strong networking and cloud fundamentals by completing the AWS Course, strengthen your database skills with the SQL Course, and improve your automation knowledge through the Python Course.
🎯 Interview Preparation
Prepare for technical support interviews by practicing the Service Desk Interview Questions and reviewing the Linux Commands & Interview Questions.
🚀 Related Jobs You May Like
How to Apply for NTT DATA MS Service Engineer (L1) Recruitment
- Click the Apply Now button below.
- Visit the official NTT DATA Careers portal.
- Review the eligibility criteria and complete job description.
- Prepare an updated resume highlighting networking skills, certifications, projects, and internships.
- Complete the online application form.
- Submit your application and monitor your registered email for recruitment updates.
Frequently Asked Questions
Q1. Who can apply for the NTT DATA MS Service Engineer (L1) role?
Candidates with a Bachelor’s degree in Information Technology, Computer Science, or a related discipline, including fresh graduates and entry-level professionals, can apply.
Q2. Is CCNA certification mandatory?
CCNA or an equivalent networking certification is preferred and carries additional weight during the selection process, but candidates with strong networking fundamentals are also encouraged to apply.
Q3. Which technologies should candidates know?
Knowledge of networking concepts, routing protocols, firewalls, VPNs, cloud infrastructure, troubleshooting, and IT support fundamentals will be beneficial for this role.
If you’re interested in building a career in networking, cloud infrastructure, and enterprise IT support, the NTT DATA MS Service Engineer (L1) role provides an excellent opportunity to gain valuable industry experience while working with global clients.