Optum, Genpact & Mphasis Hiring Freshers 2026

Optum, Genpact & Mphasis Hiring Freshers 2026 | Customer Service & Process Roles

Introduction

Leading companies like Optum, Genpact, and Mphasis are hiring freshers for Customer Service, Process Associate, and Transaction Processing roles. These opportunities are ideal for graduates looking to start their careers in customer support, finance operations, and back-office processes.

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Optum Hiring – Customer Service Representative

Company Name	Optum
Job Role	Customer Service Representative
Qualification	Any Graduate Degree
Experience	Freshers Eligible
Job Location	Hyderabad
Salary	Estimated ₹2.5 – ₹4.5 LPA

Key Responsibilities

• Respond to customer inquiries via live chat regarding prescription refills and order status.
• Educate patients on pharmacy procedures and prescription benefits.
• Resolve issues related to billing and insurance claims.
• Document all interactions accurately in the system.
• Maintain compliance with HIPAA and healthcare privacy regulations.
• Handle multiple chat interactions efficiently.

Required Skills

• Strong written and verbal communication skills.
• Comfortable with CRM systems and digital platforms.
• Good typing and computer skills.
• Ability to adapt to changing processes.
• Customer-focused mindset.

Also Apply for:

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eBay & IBM Hiring 2024–2025 Graduates

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Genpact Hiring – Process Associate (Order to Cash)

Company Name	Genpact
Job Role	Process Associate
Qualification	B.Com Graduate
Experience	Freshers Eligible
Salary	Estimated ₹2.5 – ₹4 LPA

Responsibilities

• Make collection calls and follow up with customers.
• Manage cash application and Daily Receipt Reconciliation (DRR).
• Resolve customer disputes and queries.
• Reconcile orders and validate credits/debits.
• Ensure SLA compliance in day-to-day operations.

Requirements

• Graduate in Commerce (B.Com).
• Good English communication skills.
• Basic understanding of Accounts Receivable preferred.
• Ability to work in a fast-paced environment.

Also Apply for:

Harmonic, CAE & American Express Hiring Freshers

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Mphasis Hiring – Transaction Processing Officer

Company Name	Mphasis
Job Role	Transaction Processing Officer
Qualification	Under Graduates & Graduates (10+2+3)
Experience	0 – 1 Years
Job Location	Chennai
Salary	Estimated ₹2 – ₹3.5 LPA

Key Requirements

• Typing speed 30 WPM with 95% accuracy.
• Basic MS Word and MS Excel knowledge.
• Good communication skills (written & spoken).
• Willing to work in flexible/night shifts.
• Ability to meet productivity and accuracy targets.

Job Expectations

• Follow predefined business processes.
• Maintain schedule adherence.
• Ensure productivity and quality targets are met.
• Work effectively in a team environment.

Also Apply for:

IndiGo Hiring Drive 2026 | Airport Operations & Customer Service Roles

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FAQ

• Who can apply? Graduates as per eligibility criteria mentioned above.
• Are freshers eligible? Yes, all roles are open for freshers.
• Are these work from office roles? Yes, these are primarily work-from-office roles.
• Is prior experience required? No, freshers can apply.

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