American Express Off-Campus drive 2023

American Express Off-Campus drive 2023

American Express Off-Campus drive 2023: Hiring freshers as Executive-Operations from the batch 2020 to 2023. Interested Candidates can apply this job as soon as possible before link expires, Apply Link and Job details for this recruitment is given below. Please read carefully before applying this Job.

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American Express Off-Campus drive 2023 Job details:

JOB DESCRIPTION

• This role involves interacting with internal & external clients (authorized signatory/client managers/ merchants etc) and resolving their inquiries over email/calls.
• It also involves reviewing and onboarding Merchant Applications and KYC documents for CLM & PSF merchants

• Should have knowledge of KYC.
• Work on daily inventory towards cases related to merchant servicing and onboarding.
• Keep a close eye on gaps & recommend solutions to plug them.
• Consistently manage high volumes of work accurately and efficiently while working under stringent timelines.
• Monitor the daily suspense volumes and liase with internal & external clients (authorized signatory/client managers/ merchants etc.) over emails/calls to reduce the volume
• Carry out Due Diligence activities to ensure all dues are released to the clients
• Focus on merchant requirement, productivity, and efficiency to ensure SLA’s are met
• Contribute towards team goals by strictly managing individual productivity & quality targets while maintaining system metrics.
• Take ownership of the email/issue and resolve to customer’s expectations to deepen relationship and achieve highest level of customer satisfaction
• Understand, determine, and anticipate customer needs and present solutions as appropriate.
• Demonstrate strong focus on process improvements.
• Ensure adherence to and compliance with organization policies and audit controls.
• Build an excellent rapport with the team & other business groups to ensure smooth day to day operations

QUALIFICATION

• Graduate/Post-Graduate.
• Relevant experience an advantage.
• Excellent oral and written communication skills.
• Strong interpersonal and coordination skills.
• Strong and committed customer focus and consistent demonstration of service excellence.
• Compliance with company policies and procedures.
• Ability to take independent decision & meet stringent deadlines.
• Good computer skills.
• Good command over MS Excel, Access & PowerPoint.
• Strong focus on results

How to apply for the American Express Off-Campus drive 2023

• All the interested / Eligible candidates / Freshers / Students / Experience candidates can apply this Job, Apply link in given below
  1. Click the Apply Link Mentioned below
  2. Please Read the Job description Before Applying the Job
  3. Follow the Process for Applying the Job
  4. Fill details / Upload Resume or Any others documents if needed
  5. Click the Submit / Apply button

Apply for American Express Company